Van Wilgen's Garden Center - North Branford, Connecticut

Mark Brundage

Love this place! Great layout and a huge selection. Their citrus offerings are some of the best I've seen. The staff was friendly and knowledgeable and there is a driving range right next door. If you love plants and golf you can't beat this option. Pricing seemed fair.

Asher Elliott

Great garden center that has everything you could ever need. Great customer service aswell. 4 stars because the prices are quite high

LT

Pro: They have healthy plants!
Cons: Recently bought decorative rocks/stone. What was in the rock bin inside did not match what was in the pick up bulk area. My gardener picked up the stone (not knowing it was wrong and didn't match) and installed it in my yard while I was away on a trip. $1000 to install and $300 for stones. Went back to store: Spoke to the manager after the employee raised his voice (made people in the store look) and was incredibly rude and did not listen. Manager was nice and refunded me the cost of the stones. I told him the cost of the install for the wrong product was $1k. He said "I will talk to the owner and see what we can do and call you." After I did not hear back from him I wrote him a letter. Heard nothing. After 10 days sent letter again. Never heard from him again. So I am stuck with a $1k bill from my landscaper b/c VW sold me the wrong stones/rocks. Will not buy stone/rock from them ever again.

Bri Rivera

Wide selection of plans, all different types of pottery. Everyone is knowledgeable about plant life, from soil, pots, drainage, to sunlight and watering. Extremely helpful and very polite. I would definitely recommend Van Wilgen's. (Pictures of the current spring collection)

Mary Jayne Deugenio

Oh what joy on my first visit of the season to Van Wilgens! The wonderful bright colors greet you as you enter the greenhouse: pansies, lilies, tulips, ranunculus and more! The waterfall and the coy pond provide relaxation and peace as you take it all in. There is a large room in the greenhouse that has almost any kind of house plant you could think of with another room offering many assorted plant containers. I did buy myself a special present- a Madagascar Jasmine plant whose delicate white flowers give off a wonderful scent reminding you of gardenia. If you haven’t been there, I think you would find it a wonderful feast for the eyes and soul! 51 Valley Road, North Branford.

Katie Visentin

Well worth the 20 minute drive! This place is huge! Staff is super friendly, knowledgeable and always willing to help. Especially helpful for someone like me who has 0 idea what they are doing!! Love that they have signs telling you how they group their plants (shade - less than 2 hours of sun, part shade, sun etc). The video only shows one section of the facility, but if you haven’t been, it’s well worth the visit. They also have a great rewards program and a warranty on plants when you purchase 1 bag of their transplant topsoil and special plant food (not expensive).

Thomas Wood

Store manager Chris is rude and disrespectful. I spend thousand of dollars there a season and the arrogance and disrespect is surreal to me. I had left an item at the store and when they called to tell me the next day I was leaving on a business trip. They said they would hold onto it and now it’s “gone”. Considering how expensive the item
Was I am clearly agitated and Chris attitude was “shouldn’t have waited so long””. Now as opposed to checking with staff that’s their answer. Purely based on sheer disrespect I wouldn’t spend another dollar at this store. They could have been understanding but Chris decided to mock me and acted as though it were nothing. Business is business and someone who represents a store should know how to speak with customers.

Even after a phone call with the police, who said they took the same approach with them, hostile and rude. Police said once they claimed they found the item they take responsibility. Needless to say nothing, no phone call no offer of any kind. Unprofessional, disrespectful staff and manager.

Since i cant write another review. I called and spoke to a girl who said she has seen the missing item that the managers claim they cant find. Treat me like i was wrong, spoke to the police department and management did the same to them and 0 follow up. Funny how the front desk staff is friendly and shocked management cant find my missing item. Chris the manager is terrible at business and customer interactions.

jamie goetsch

Impossible to speak with anyone on the phone. Tried for two days. I finally had to drive there to speak with anyone. Simple question made very frustrating. Customer service poor. They have high quality plants but not cheap. For the price they should treat customers better.