Outdoor Decor Store Inc. - Naples, Florida

Caroline M.

We had multiple great experiences with Outdoor Decor. They followed through on a warranty claim and replaced a set of cushions at no cost. They helped us select and complete a purchase of a new outdoor set and had it delivered in time for Christmas. They were consistently professional and courteous, especially Dan. This is truly a family owned business that puts their customers first. We have seen it over and over again!

barbie M.

Over the last five years we have ordered three sets of outdoor furniture for three different houses. The last order we needed shipped to Texas. Hunter, at the south Naples location, was our guy. He quickly understood what we wanted and within a few minutes had our order covered. It arrived yesterday exactly on time and we were happily surprised at how the rocker swivel chairs needed no assembly, while the dining table took 6 bolts to secure the top to base. Yay! Thank you, Outdoor Decor, it looks beautiful.

Jayne G.

We purchased an outdoor fire pit last month. Good products to choose from and great service! The fire pit had a small dent when delivered so they replaced it. Then we needed paint touch up on the top (because I scratched it) and they sent out a person to do the touch up for us. Great store and people!

Mark S.

If a 10 star rating were possible, Outdoor Decor Store would get it. We are incredibly impressed with the product offerings, professional sales assistance, communication, and customer service. Tim and Bart provided world class service to a level we have never experienced before. It is obvious that the caring and respect shown to their customers is part of a company culture that sets them apart from all other retail stores.

Mark & Laurie Sandler

John T.

Can’t say enough great things about the service and help that we received from Tim! We had to shop virtually from the East coast of FL and Tim was able to send multiple pictures and also offer his design suggestions and we could not be happier! We tried using multiple outdoor patio stores closer to our home and both their prices and service didn’t compare to Tim’s. Thanks again for all your help!

Howard F.

This is the 2nd home where we had Outdoor Decor furnish our lanai, and they continue to exceed our expectations. While getting hard to find these days, they are a family-owned business that goes above and beyond. Tim came out to the house, measured everything, took pictures and we met at the store that same afternoon. After a quick computer rendering of the lanai space options, Tim pointed out some dining table and seating sets that he thought would be perfect. He nailed it. We were lucky that almost everything was in stock and for the few dining chairs that weren’t, he loaned us some floor samples and they swapped it out the next week when they came in. While you can’t put a price on great customer service, I felt their prices were very reasonable for the quality of product that we purchased. I simply can’t recommend them enough!

Sharon L.

The furniture is nice but spendy. I felt price gouged on the furniture covers when I discovered Amazon had the same covers for 51% less. I understand paying a little more at a brick and mortar store, but that didn’t sit well with me.

Christine P.

Excellent service, selection and delivery. We were looking for a quality patio set and found it in stock and it was delivered a few days later. If you’re looking for a quality product, this is your place. We’d definitely purchase from here again.