AHW LLC - Ashmore, Illinois

Charles K.

Bought new to me 8230 December 2022. Went to field for first time, AC not cooling, called Ashmore service. James came to field same day fixed problem. Also found other issue and stayed late to repair it as well. Excellent experience.

Doug V.

Luke Dunn made our transaction easy. Thanks for the Great Service and helping us get one of our customers taken care of. Appreciate the Great Service and arranging transportation to us! Highly recommend!

Kevin P.

I called service this past Tuesday morning to have a repair made to my mower. I was asked if I wanted to drop off or have picked up. I live in Effingham and was surprised when they told me they would go that far. It was picked up in just a few short hours. They had to replace a steering gear, complete a full service, and sharpen the blades. To my surprise not only was the mower promptly delivered back to my residence Thursday morning, but cleaned and power washed as well! Thank you to entire staff that made this a wonderful experience. You have a customer for life!

Don E. S.

Nice guys up front. They had the part I needed. The Woman in the Back Office (I can't remember her name, Michelle maybe?) that took the payment for my mower service was Very Nice and Very Professional!! I will be back!!

Terminator H.

Zero customer service….

Called and verified a Curtis Cab was in stock on Dec 16th. Received a couple Of the accessories in the mail but no cab.

Called several times, sent several emails and even filled out the contact form through the website was never called back.

Finally on the 28th got through to an employee who could use some training answered.
She informed me it wouldn’t ship for another month and if I wanted it faster I (the customer) could reach out to Curtis Cabs.

In understanding things can come up but how about trying to communicate with the guest.

No solutions offered by them.

Gordon B.

Some of the sales people here are good I have had experiences with them and have no complaints, however, Paul Baird is a different story I have a friend that went in to buy a new John Deere and trade in his hustler zero turn with 76 hours on it ($4,200 new) and was offered $1000. Now I understand AHW's need to make money and so does Paul, but they don't need to make money on the trade in and the sale of a new tractor, I know for a fact they have lost a sale and this person will not come here ever again because of Paul and I will be sure to mention how horrible Paul is as well to anyone that wants to listen. Paul you should be ashamed, go be a car salesman that is what you were apparently born to do....Update: So my friend went to Alliance John Deere on Lakeland Boulevard in Mattoon, IL . They gave him $2000 for his zero turn and the exact same deal on the same tractor, however, the tractor at Alliance was a year newer. Paul...AHW, ya'll should pull your heads out and get with it!!!

Rural L. W. R.

Nice John Deere Dealership. Looked to have a pretty good parts & service departments. Handles Lawn & Garden in addition to Agriculture types of Equipment.

Cashman H.

Extremely friendly and helpful staff! Answer any and all questions that were presented, and your equipment is returned in a very timely manner.