AJ's LawnMower, Inc. - Villa Park, Illinois

David S.

Beware of these guys!!! I took my Toro snowblower to them January 20, 2024, got it back late February. Didn't even use it because we didn't have snow after I picked it up. I go to start it this year...finally get it started, runs for a minute or two and then dies. I called them up they say bring it in, the only catch is they want $50 more to take a look at it. I just spent $230 for a major tuneup. Are you kidding me? This place is terrible, will never go back to them and I will make sure that I tell everybody that I know to never go to them.

Martin F.

RIP OFF!! We bought a Toro from AJ's. The carburetor got clogged with some sediment so I wanted a to install a simple fuel filter before I rebuilt it. That way it wont clog again. They had the fuel filter I wanted. Just a cheap one that Amazon has listed at ten for nine ninety eight. I informed them that I was a returning customer and AJ's still charged me seven thirty three for one. That's over a seven hundred percent mark-up. Needless to say we will not be shopping there any more. 700% mark-up!!

Bryan H.

I own a small business. Last year one of my machines had a catastrophic problem. I called Andy and he said bring in right in. He stopped everything he was doing to get me repaired and back to work. Instead of loosing a full days work, I was able to get my jobs done for the day. When he billed me he didn’t take advantage of my disposition, it was a normal rate. A big thank you to Andy and his group, great people.

Jen

Extremely disappointing customer service experience. Brought our lawnmower in for annual tuneup but had an additional part replaced and moved on our mower, without anyone calling us first to inform us or receive consent. When I questioned the additional repair, after learning about it, I received some of the rudest customer service I’ve ever experienced.

Debbie D.

Had mower in for tune-up. Got it back with no oil it. Thankfully I checked before starting it. Had other concerns about lack of attention to the mower and when I called I was dismissed. They didn't seem to care. All they said was you can bring it back in. So frustrating.

Steven S.

Great service by staff who were ready to help with a smile and knew where to refer you on getting model and serial numbers off your lawn mower. I had some parts that I needed to replace, but wasn't sure they would stock such a unique (odd) item, but they had it in stock at a great price. One item needed ordering and the turnaround time was only 3 days. I'll be sure to recommend them and come back again for all my needs.

J C.

These guys were great! My snow blower was running rough and had a small fuel leak, I dropped it off and had a call back the next day with an estimate, parts were in stock and I had my machine back after a few days. I think the price was fair, they explained everything to me and even showed me the old parts.

Great honest guys to deal with!

Eric K.

Paid what you'd pay anywhere else. However they take the time to show you everything you need to know, how to operate it, even how to check the oil. They even fill out and send in your warranty paperwork for you.

Personal service, not simply take it out of the box and send you on you're way.