Boat Tune LLC - Winter Park, Florida

John M.

SALES: I purchased a trailer from Boat Tune that was used sight unseen. Trailer was in great condition and the folks at Boat Tune where very helpful getting me quotes and working with me to secure a trailer. I had a tight schedule and needed the trailer quickly and Boat Tune made it happen. John was very helpful and stayed late for me to get the trailer after hours. Thanks Boat Tune!

SERVICE: After purchasing the trailer I had my boat in for the trailer adjustment and an overall check of the boat and motor. The guys at Boat Tune got the Trailer adjusted and offered up many fixes without pressure to fix any one item. They did the work I asked and got the boat back to me in time for Thanksgiving Weekend! Great Job Guys!

Sean C.

I recently bought a boat from boat tune. They did not have the boat I wanted, but went out of their to get the boat from another dealership. They experience was wonderful and also gave me great fair trade in value for my boat. Want to thank Patrick Hughes for making a great experience and even came out to my home to help me with my old boat. I would definitely recommend going here for all you're boating needs. Will be going back for many years to come. Thanks Boat Tune and company.

Findlay D.

I've been Boat Tune client for several years and they have a terrific sales and service department. Recently a sales associate Patrick Hughes helped sell my 09 Air Nautique for top dollar with little, to no hassle. After that Patrick sold us a 2014 Star Craft center console, of which he was very knowledgeable. I was very satisfied with the deal!

Lance D.

I was in the process of purchasing 2 new motors(250s) from these guys. Was told they where mine , paperwork was sent over, I was about to pay deposit, had bank on deck and everything ready to go. Noticed the PO said analog tachometer so I inquired and waiting on a return phone call from Dean who was at boat show and said they where busy but would get back to me. I was clear in my messages I wanted motors just needed to know about tach. The bank also tried to reach him. Never got a call back noticed my docu sign was void so I tried calling today and got through. Was told the sold. I gave him a ear full and I hang up when he told me I was crying about it. I am a very easy customer sometimes too nice. First bad review ever.

Deanna J.

We recently bought a Starcraft Bay boat from Boat Tune. When we arrived Bob, the owner, showed us all of the boats in inventory. There was no pressure at all. Just the facts about each boat. After we decided on a boat he introduced us to Patrick Hughes who handled everything from then on. It didn't matter that we had never owned a boat before and really didn't even know what questions to ask because Patrick handled everything for us. He even took us out on the lake in the boat we were buying to show us how to operate all the gadgets.

Mike F.

After owning my 1st Stingray for 26 years I purchased my second brand new Stingray from Boat Tune at the Orlando boat show earlier this year. What a great bunch of folks, always helpful, AND they come to my dock to perform maintenance, which is great, 'cuz I'm an hour and a half from Orlando. These people have a great product offering (not just Stingrays) AND a great service dept. Would I recommend them? Absolutely.

John P.

Missing battery. Brought my new skiff to get checked due to possible water in engine. They found the problem and it was repaired. Picking up skiff noticed the started battery was missing but the the trolling battery still in front. They told me that when I dropped it off it was missing. I explained we opened the hatch together and placed boat keys by battery. If the battery was stolen from my home the other battery, yeti cooler and gear would probably be gone too. So they wanted me to purchase a new one. Anyways 30 min later of a debate manager provided a used battery. All good. Just take detailed pictures before dropping off boat.

Steven D.

I'm reluctant to say anything good about Boat Tune. Only reason they are getting any positive feedback is because the sales people are super friendly. Their service is horrid. I gave them my list of what I could afford to do and what needed to be done, and of course with any other problems noticed to notify me accordingly. They never notified me of anything. They returned the boat to me with the spark plugs not seated at all. I spun them out by hand. They never finished de-carbonizing the motor because they could not run it with the spark plugs not seated ($80 not completed). Considering my boat had the original water pump kit from the factory (7 years old) I told them to replace it and flush the motor because it was not circulating water properly ($215 partially completed). They did not flush it because the motor was never run to check if the problem was solved. I brought the boat back to them telling them about the problem. They said if it was something they did, they would take care of it. Otherwise it was going to be an additional $200.

I could've easily just ran the motor and blew it up, instead I told them about the problem not asking for anything at all. Then noticing another problem once I ran the motor, and bringing it back, it's like nothing mattered. I spent over $400 dollars replacing my trailer lights and services rendered there. Which I'm not even sure that my lower unit oil was even replaced.

My processes from now on will and always will be buying parts from them, but never paying for any service to be done again.