Bohner Lacefield Marine - Madera, California

Nutin T.

I popped in to look at a Tracker TARGA™ V-19 they had listed on the website. David was so cool and showed me a few other boats in stock as well. They have a few Lund boats on clearance, and I ended up buying one of them. These guys are solid. I didn't know they have an upholstery department. I took the boat back to have them customize the boat cover that came with the boat. This is truly a one-stop shop.

Dale D.

I went in to take a look around. Ron was very informative. He showed me around and at the time I went, there wasent much on hand for bass boats. But when we entered the building there was my boat I fell in love with!! A nice sparkling grey and white nitro z17!! Damn thing is perfect! I didn't think it was something I could afford. Ron sent my information to Rusty the finance guy. I got a call with three different offers and one was really good. Im glad I chose Bonner lacefield Marine!! The boat has been great! I highly recommend anyone looking for a boat to stop by Bonner Lacefield Marine!!

S Y.

We didn’t think this would be our primary place to buy our first boat and we weren’t sure what we wanted. Every time we returned with a 100 questions, Terra was very helpful, patient, and funny, answering all our questions. We never felt pressured to make a decision. Our time was appreciated and never rushed. They explained everything clearly and didn’t hesitate to take the time to make sure we understood everything. We would recommend to family and friends.

Jordan T.

Bought a used boat from this company. I live out of state, so I trusted the salesman (Brandon) and the pictures they provided to make my decision. I was told there was absolutely no problems with the boat and I had nothing to worry about. I asked tons of questions and kept being told “our guys looked over everything” and I could trust their process. I trusted the company and bought the boat and had it shipped to me. I took the boat up to my local centurion dealership and had them look it over. They immediately found small cracks in the hull near the rudder and we also found that the stinger plate paddles on the steering wheel did not work. When I sent the info and pictures to Bohner Lacefield, they would not accept responsibility and implied it was my fault for not using their shipper. They claimed the boat could have been damaged while being towed to me…but the boat was shipped on top of a trailer. It had no chance of getting hit or going over something because it was on a trailer. There was no excuse about the stinger plate paddles not working…they just ignored me from that point on. They stopped replying to my emails and requests and have heard nothing more from them. I trusted Brandon and this company and got burned. They are not trustworthy people and have zero integrity I guess. I would highly recommend finding a different dealership that shows better commitment to their customers and have integrity.

Robert F.

Bought a new boat from this dealer. I was promised twice by the owner that the boat would be cleaned and ready when I arrived to pick it up. All they did was put tire shine on the wheels. The rest of the boat was a mess especially the interior.
First time out the boat leaked water and got some gel coat damage. Boat was returned for the repairs. They had the boat for 5 weeks and assured me they found and fixed the water leak. I took it out and it still leaked. I emailed them to inform them and they never replied.
I ended up taking it to another dealer they fixed the water leak.

They did not seem to care about customer satisfaction in my case.

Jim S.

Worst dealer experience ever. I spend most of my time overseas - so I was emailing back and forth with this dealer to pickup a new boat about 3 months ago.

They answered every email in minutes - the sales guy even went as far as to write that I am at monster jam with my kids and I'm even responding to your emails now.

All seemed great. I flew in, drove straight to them to pickup new boat. Great. They didn't walk me through it, but I've been around boats for a long time, so not an issue. I'll figure it out.

Literally the minute I picked up the new boat, they stopped answering emails. Wouldn't respond to a single email. I even emailed saying hey, I want to PAY, can got schedule me in for a service. Nothing. Not a word.

I get an email from the manufacturer, asking me to rate the dealer, I obviously gave them the truth. About a week later, the owner, Ryan calls me saying that his sales guy quit on him. Locked him out of email. Etc. etc. He said he would make it right. He answered about 2 emails and also went MIA. I found a different dealer already and they'll handle my warranty work and service.

I would stay clear of this dealer - plenty of dealers around that would go out of their way to make the customer happy.

I am already looking to upgrade my boat to something bigger even though this boat is still brand new, and you guys will never get my business again.

centurion / supreme - if you guys read this by any chance, I would seriously talk to these guys and see if this is who you want representing your brand.

5150 R.

Excellent service. Bought a new boat. Right after signing documents, while still at Bohner Lacefield, got a call my mother was in hospital and critically ill. Randy and George worked with me through those trying times. They stored my boat for a month for free.
I will be a customer for life.

Toni A.

The customer service is horrible! We made a four trip down there to look at a pontoon and Tara couldn’t give us the time of day! The paper work was to to mailed to us multiple times and never was. We did end up buying the pontoon there but they had the wrong prop on it. So had to do exchange and have some one put on the proper one after we had brought it home and put in the water. We also bought a depth finder and had them install it and the wrong one was selected for us.
The pontoon itself is great!