Brandster Inc. - Stuart, Florida

Del B.

I purchased cabinet from Chic Teak and it was delivered today. It is the Antilles Bathroom Linen Cabinet. The cabinet is beautiful. It is made of recycled teak. I was not sure of “recycled” wood. I am not disappointed.
Shipping was better than expected. It was delivered in a timely manner. It was protected by a wooden crate and had foam around it to protect from scratching.
Would I buy from Chic Teak again? Yes.
Should you buy from them? Yes.

Tony S.

Paul and his team were very knowledgeable and helpful with the entire process from beginning to end. The order was delivered ahead of the scheduled date. All pieces were flawless and exactly what we had hoped for. We are extremely happy with the quality and fit of all pieces that were selected. We often entertain outside and have have had nothing but comments on the furniture. I would highly recommend Berlin Gardens outdoor furniture to everyone along with Paul and his team at Brandster Inc. They do what they say and get it done. Thank You Brandster!

Steve C.

It was great to receive an inquiry from Paul almost a year after our purchase...very rare these days! The Berlin Gardens furniture is working out great! It is stylish, comfortable, and well built.

Dave C.

In October of 2022 I finished by outside bar and grill at my house on the Banana River in Merritt Island and installed all Coyote products after a recommendation from a friend. After 1 1/2 the meat fridge stopped working. Brandster stepped up and communicated with the distributor and my new fridge is on the way! Thanks Brandster and Pinnacle.

Paul D.

Purchased my outdoor Coyote grill and sideburner through Brandster. Ashly and company were great from the start. They were very responsive and helpful. I did have a problem with a small damaged part (no fault of Brandster) and contacted the company about it. The CEO reached out to me and in a nutshell made it right.

Hark's O. T. R.

Our experience with Paul, Brandster and the Brandster Team has been excellent...5 Stars! Communication has been fast and accurate. The products & delivery have met or exceeded expectations. Looking forward to the completion of our outdoor kitchen project.

Arthur S.

I had a great experience buying an Alfresco bbq grill from Paul at Brandster. He gave me some good insights into choosing the right configuration, offered me some very good pricing and followed through on all the commitments he made to me over the phone. I’m in California, and I hadn”t heard of Brandster until I stumbled across them online, and I’m glad I did.

Dan V. B.

Very poor service. Absolutely no support in the way of technical service or warranty from the companies whose products they sell.
They will sell you anything, but they don't Stand behind the products they sell.

I purchased an Empire blue flame heater.
It didn't work, they told me to go to the factory. They didn't even have the phone number for the factory to give me. When I contacted the factory, they said they don't deal with the retail Customer
I am out of $500

Follow up, July 2 I found a service person in Showlow Arizona. They are working with Brandster and the factory. The factory on the other hand seems to be even more difficult to work with. Brandster followed up within days of this review. Which surprise me. They are doing what they can by working with the factory.

August 28 Second follow up
The factory offered to replace the unit. I wasn't comfortable in getting another one with the same issues. I had the local service company repair the old one. It works great. All the issues are taken care of.
I am very impressed with Brandster. Their follow up and feedback from beginning to end was better than I expected. They actually paid for the repairs.
I would definitely buy from them again.

Thank you, Ashley