Chai Berry - North Miami Beach, Florida

adriana L.

Se veía muy interesante fuimos a comer un bowl
Y escogí el CHAI BOWL
Me pareció falta de respeto al cliente LAS FRESAS ESTABAN YA LISTAS PARA DESECHAR CASI PODRIDAS.
MUy amables en la atención , Pero se ve que los insumos no son frescos.
No es correcto con el cliente
No hay nada peor que unas fresas asi.

Joao G.

I recently visited Chai Berry for takeout and had a deeply concerning experience regarding food safety that must be addressed. Upon receiving my order, the orange juice was missing, so I returned to the counter to request it. While waiting, I witnessed the server retrieve the orange juice from a pitcher in the fridge that was visibly full of mold, with a dark ring of mold inside and the lid also covered. The pitcher was almost empty, and as the server shook it to pour the remaining juice, more mold was disturbed and released into the juice.

When I pointed out the black, slimy material floating in my juice, the server tried to dismiss it as pulp from “fresh juice.” I immediately asked to see the pitcher, and upon inspection, it was clearly contaminated with mold. It is unfortunate that I didn’t have my phone with me at the time, or I would have taken a picture of the pitcher to document the severity of the situation. The general manager refunded my order, but this is not enough to address the seriousness of the issue.

To make matters worse, when I opened the rest of my order in my car, I discovered that the muffin I had ordered was also moldy. This raises serious concerns about the overall cleanliness and food safety at this establishment. How many other customers have consumed mold-contaminated food or drinks?

It is unacceptable for any restaurant to serve food and beverages that could potentially harm customers. Health and safety protocols exist for a reason, and Chai Berry is clearly failing to follow them. I strongly urge the health department to conduct a thorough audit of this restaurant to ensure the safety of future customers.

This review is lengthy because this situation is truly alarming. I hope the management takes this matter seriously and makes the necessary changes to ensure the safety of their patrons.

Estelle D.

We ordered poke bowls. I had topped with grilled salmon and husband had topped with grilled tuna. They were absolutely delicious. So fresh. The fish was prepped perfectly, the veggies and dressing were so good. Just the right crunch and so filling.

G V. O.

Clean and tidy place, easy parking.
I loved my Smoothie

Amy R.

Delicious fresh healthy menu! Great service, and great management. My kids love the muffins, cookies, and smoothies and even the delicious poke bowls.

S D.

Got a Lilly smoothly. Very refreshing and tasty. The servers were friendly and the food is outstanding. The bonus is that it is all fresh and healthy.
Ambience is relaxing.

Michele

Ordered an available bowl. It was delicious. Friendly service. Beautiful place.

AA W.

The employees were so sweet the food was amazing best acai bowls I have ever had!