Express Oil Change & Tire Engineers - Jacksonville, Florida

Marcos F.

Son muy buenos y profesionales además de ser muy rápidos en su servicio, hago cambio aquí siempre yo sugiero siempre

Luz N. S.

Me tratan muy bien. Y tienen personal que hablan en español. Son geniales.

Sergio L.

Buen servicio. Precio justo y mecanicos muy atentos. They check check engine light 🚙👍

Erica R.

John and the rest of the crew are very kind and courteous. They were knowledgeable about my vehicle and didn’t force any services I didn’t want. They informed me of any potential issues my vehicle may have based on the wear and tear that was visible and allowed me to make informed decisions about the services needed moving forward. I came in for an oil change and they finished that quickly and efficiently. I have been going there for a few years now and never had a bad experience.

Megan M.

Okay so to start, I’ve never had an issue with them as far as oil changes, not sure how anyone could since all you have to do is pull up and pull away. As far as mechanic services go, I do. First when I called at 8 am.. wasn’t very happy with the guy on the phone who kept calling me baby and love.. but whatever. I asked them what their wait time for a tune up was.. they said no wait time. Cool. Loaded my 3 month old in the car with my husband, dropped my car off and drove over there got there around 9 to do a tune up on my car..
Again, must have gotten the same guy who kept called me mama and love… sweetheart baby etc... weird but whatever.
Timeline for you: he never mentioned it would take any longer then 40 minutes, didn’t mention having two cars ahead of me.. when I asked .. so no mention of that..
it’s 10:26, I call.. after waiting about an hour and some change WITH my 3 month old(should have gone home) because I call.. he said oh yeah it’s done just got to give you a quote.. hangs up.. doesn’t call me back.. I finally call around 10:50 because at this point I’m sitting in the parking lot waiting for him to call me back.. I go in there and he quotes me for spark plugs and o2 sensors .. (the price of their price is on the sheet) spark plugs for my car are only $6 .. and it’s a 30 minute max fix and he wanted to charge me 2.5 hours to fix it.. .. and he quoted me over $700 to fix it… it’s a 10 minute fix.. for a $6 part (mind you I got quoted half the price at 3 other local shops)

o2 sensors for my car FOR ALL 4 are $100 off Amazon.. maybe takes an hour to fix.. he quoted me $450 for just two and 2 hours to fix having the price of my o2 sensors come to $750.. .. the price for everything would have been over $1500.. and HE DIDNT EVEN DO MY TUNE UP.. his first excuse was “I was waiting for you to give me the go ahead” for 2 things I didn’t even ask to get done.. and then I asked okay what did you do for 2 hours then.. “oh you had 2 cars ahead of you.. you could have gotten her earlier..” okay so which excuse is it Because I called at 10:26.. no mention of him NOT being done the service I asked to be done.. and no mention of their being 2 cars ahead because he said he was done.. and he needed to give me a quote.. which he didn’t even call me back to give me because I had to call TWICE..
so all in all.. crappy service and extremely scammy.. way overpriced service for things that other local services are charging half what you charge for half the time.. inappropriate the way you speak to customers and horrible communication.. would never ever go back here because you just wasted 2 hours of my day and didn’t even do anything I asked you to do all while over pricing your services..

Apriel S.

We had a great friendly, and fast service with Tres'bien Jackson. As always he managed to make our day with a smile and some laughs while servicing our vehicle. Before leaving he answers any questions that we may have, and also let's us know any concerns or upcoming maintenance that we'll have to do soon. I'll definitely continue to come to Express Oil Change & Tire Engineers.

The Smith's

Kaylee W.

This is the only place I’ll go these days for my oil changes! The staff is always so friendly and knowledgeable, I’ve had Seth both times now and he’s always so professional. It’s literally the fastest option available in my area and the perks of getting to stay in your car are top notch!

Chris H.

I had Seth lead my oil change and he was extremely helpful! The service was very fast and done to the highest standard! An easy 5 stars and I will absolutely take my business here again.