Exquisite Pool and Spa - DeLand, Florida

David C.

Exquisite did a fabulous job installing our new pool and deck. At first we were overwhelmed by the project and the number of preparation and completion items we need to complete before and after construction. However, we found that the contract provided a great checklist for planning. The final completion and inspection took longer than we anticipated but much of that delay was caused by the city of Palm Coast and their inability to complete inspections in a timely fashion. We have received many compliments from family and friends about the beautiful pool environment that was created in our back yard and we look forward to many happy and enjoyable experiences.Butch Eaton helped us design the pool and the result was fabulous. David Procter supervised the project. We do think he was spread too thin with many other jobs. Colt Dewhirst was an excellent teacher and technical consultant when we had issues. Don Millett interfaced well with the survey company and the city inspectors.They made a great team.

Tobi B.

Exquisite pool and spa recently finished our beautiful heated pool! We are so happy with the pool, pavers & screen enclosure. We highly recommend them to anyone wanting to build a new pool. The whole process was great- from start to finish. Everyone was easy to work with. They also finished in the timeframe they said they would. 🙂

Shawna B.

Final Update - After 9 months, we finally have our backyard back. As promised, I have a star back because the owner, Don, was great once we took over trying to get the problems fixed. My suggestion if you choose this company, ask who your foreman is going to be, how often they visit your site, how often they communicate to you and hold the company to that.

Update after 2 months- still do not have a pool. Screen was installed wrong so it had to be taken down and redone, accent piece was forgotten in the plaster, still waiting on water bowls to be installed and salt water package to get installed. They require you to pay EVERYTHING except $500 after the floor is done so I am out luck, just hoping I get a finished product 🤞

It's heartbreaking reading all the positive comments and I'm experiencing the complete opposite 😔 Butch was amazing selling us the pool (that's why I gave the 2 stars for him) after we were turned over to build, the communication stopped. I have to initiate to find out what's going on. Our permit was approved in June, we are still sitting with just the shell and our travertine sitting since July in the yard. The issues that have happened with the vendors (garbage, damage - they said they will fix the fence, however water is still pouring in our foundation because the 'fix' the damaged downspout was not done correct and was not checked on after) have only been addressed after I emailed the pictures and made them aware. It is so disappointing having 75% of your pool paid (after plumbing) for and we just hope it gets better.

Deborah

Exquisite did a wonderful job from beginning to end. I chose Exquisite because they didn't pressure me with up-sells or try to get me to buy things I didn't want. They had a fair bid, were responsive to calls, and were tolerant with my changes. All of the workers who came to my property were kind and respectful. I work from home so I was worried about noise. They were not loud except for on excavation day, and that was the equipment, not loud music. They were well ahead of schedule. Had things gone according to plan, they would have had my project done two months earlier than projected. The delays were my fault. An emergency and subsequent death in my family caused a long delay and my other contractor caused a substantial delay because he failed to pull permits which tacked on months extra. Through it all, I got weekly supportive phone calls, especially when I wanted to give up and move away.

A pool is an enormous and sometimes frightening investment. It's nice to have people like this working with you when everything seems to be falling apart (and even when it doesn't). If I move out of this county, I'll hire them again.... although I wonder if they'd pass on the job, lol.

Daniel B.

So happy we choose Exquisite Pools

After much research we decided that we wanted a fiberglass pool. But we also realized that we needed a highly experienced company to install it. We spoke with several friends and neighbors, some had bad experiences with the builders they choose. But our friends with great experiences used Exquisite Pools. So we did more research and read every review we could find. We are so glad that we choose Exquisite Pools.
From the sales drawings by Butch to the construction overseer, Dave, we were happy with the professionalism and attention to detail. Butch’s suggestions regarding orientation and location of the pool, the placement of the screen doors and other details were spot on! We’re glad we listened to his voice of experience. As with most construction projects unexpected situations occur. In our case it was weather and a few other complications but Dave took it all in stride and handled the situations well, in fact, it was finished with over a month to spare before their promised date.
Thank you all at Exquisite Pools. We will, without hesitation, recommend you to our friends and family.

Duane P.

Great experience. From designing with Butch, constructing with David, to install and training with Colt..... and all the people in the background and office personnel.... Thank you Don for the follow through 4 months after install, Exquisite still checks on pool.
Thank you, Thank you. It really was (and still is) great working with them, I am adding a few options to original design! They named the company RIGHT!
Exquisite Pool and SPA

Ali D.

WONDERFUL company! This is the third pool we have built and by far the best experience we have ever had. Their communication is excellent from day one, always keeping us informed about what was happening and when. Their crews were not only VERY good at their jobs but are also VERY respectful and careful on our property. It's a large undertaking to build a pool, but Exquisite made it easy and seamless. The end result is even better than we envisioned... we could not be happier with how our pool turned out. I would give more stars if it were an option!

Greg B.

Exquisite Pool & Spa exceeded our expectations with our pool and spa build. We love the backyard they have helped us create. From the first contact regarding our interest, they worked timely and communicated thoroughly to make sure our needs were being met. Their design team is great and made it easy to plan our pool. They were very patient and helpful with some back and forth as we requested adjustments to the pool and deck design. Construction started and finished on time with no significant delays. They kept us informed every step of the way. Their construction team was always very respectful, kept the site tidy, and received positive feedback from our neighbors for how well they maintained the site. Once complete, Exquisite provides pool school and makes sure you know how to maintain your pool (surprisingly, not everyone does this). We couldn't be happier with how everything turned out.