Faltz Landscaping & Nursery - Anchorage, Alaska

Peter

Don't assume, like I did, that the landscapers at Faltz know what they're doing. My yard had a twenty-five-year-old timber retaining wall that had reached its expected end of life. I planned to replace it with something more durable, like concrete blocks. A landscape architect from Faltz recommended a stacked stone wall, and I agreed. A month and thousands of dollars later I had a beautiful wall, for awhile. With each freeze thaw cycle the wall moved. Five years later it was clearly failing. When I contacted Faltz, the owner and the landscape architect looked at the wall and essentially said that failures occasionally occur. They speculated that adding drainage might help. Faltz didn't offer to repair it. I hired a civil/structural engineer to give an opinion. He cited several construction mistakes (for example, stones that are too small, lack of gravel below and behind the wall, absence of geotextile fabric, and absence of drainage tubing). I got estimates from other landscape contractors, and they cited many of the same design mistakes. Now I have to pay to have a five-year-old stacked stone wall removed, and pay to build a new wall.

James Cehula

My wife and I solicited quotes from 3 other landscaping companies before settling on Faltz Landscaping. The 3 others met us at our home and listened to our ideas and took measurements of the areas to be landscaped. Within a week we received quotes from two of the other companies that simply parroted back our ideas without any design drawings or detail. The third company jerked us around for 3 additional weeks before telling us they were too busy and gave us a baseless and wildly expensive “estimate” for next year.

In contrast, Josie Blumenthal from Faltz came to our house twice to sketch the area, take dimensions and develop our design ideas. On the 2nd trip she took aerial photos with a drone and prepared a concept design based upon our ideas. At our third meeting, Ben Brown, Faltz Landscape Architect, who was mentoring Josie, joined the Team and proposed some new design concepts that we liked a lot. We signed a contract and within a week the Faltz crew was on site.

The 3-man crew were experienced, polite and professional. Most of the time while the work was in progress, either Josie, Ben or both were on site, assuring the work was in conformance with the plan. At the end of every workday, the crew cleaned our yard and driveway. Three days later the work was complete.

The final product far exceeded our expectations, and we are very happy with the entire Faltz Team, especially Ben and Josie. We felt that Faltz provided a superior product and good value. We’d highly recommend Faltz for your landscape needs.

Janice Mansfield

I have dealt with Faltz the last two seasons. 2023 they planted four trees for us. Unfortunately, one of them did not survive our long winter, so they are going to replace it. The fruit trees that they planted last year are doing beautifully. Yesterday they started a backyard landscaping job for us. They finished in two days, and it is absolutely beautiful!

evelyn cavins

Having purchased a small tree for a new house asked the staff if they could plant 7 1gallon peonies for me. I said yes to the fee of $400as I am not a local resident and have no tools here. Seemed pretty steep to dig 7 one gallon holes but I needed the help. After planting I asked the two workers to spread 6 sacks of mulch around the 3 x 6 planter bed. They did. It took less than 10 minutes. I removed the trash to their truck as the mulch was spread. NO more than 10 minutes. Maybe even 5 minutes

So I get a call that says the workers did more work than was expected and they wanted another $170 to cover extra work.
$85/ hour for 2 men.

I know prices are high everywhere. But this gouge is really just too much. Really? $170 for les than 10 minute?

I will never shop here again. The greed is just too much

Isaac Taylor

A quick look at the reviews and it seems I am not the only one treated with disregard. I came to Faltz to hopefully get an estimate on quite a large project. I came in here June 2021. Stopped at the office and requested an estimate. Filled out their form and was told I should hear back within 2 weeks. 3 weeks later nothing. I stopped by their office again in late July 2021. They didn’t have my form on file? I filled out another form yet again for an estimate. And was told the same thing. We should get a call within 2 weeks and if not for me to call them. It’s September and I haven’t gotten any contact. It must be a good problem for Faltz to be so busy not to be taking any more jobs or even estimates but this type of service makes me never want to spend money here. And I tell all my friends and family about the unresponsiveness from Faltz.

Patrick Muller

In 2020 we had an estimator schedule to give us an estimate on landscaping and water feature and the estimator never showed - no call, no show. This year we thought we would try to give them another shot at estimating a retaining wall job and we were told that the estimators were booked out until beginning of June and to call back then. That doesn't make sense. If I call back then, the estimators could be booked out until the end of June - a neverending cycle of call and be pushed back. We will never do business with Faltz again. "Fool me once, shame on you. Fool me twice, shame on me." My trusting in this company was its Faltz, not my faults!

AnythingaboutLIFE

We are disappointed with them. We went for an estimate and said we would be on waiting list and will call us asap. The girl that was in reception seems like she doesn’t know what she’s doing even with simple question. In Short, after a year of waiting, still nothing from them. We even called them 3times and yet zero email. We have a big project for them but we’d rather spend our money with other company. I don’t think a simple answer weather you can do the job or not is hard.

Shawn O'Fallon

Staff was friendly, knowledgable, took the time to work with us and provide advice. Talked us out of an expensive purchase because it would not have worked well. Manager misquoted us on a tree we intended to buy. When it turned out the price was $150 more than quoted she honored the quoted price. Faltz also has the best selection of higher end landscaping products directly available to consumers my wife and I have found in Anchorage.