Harlow Gardens - Tucson, Arizona

ShaRay L.

2 days ago between me, my sister and mom we purchased well over $120 worth of plants and accessories etc. I recommended this place to them from a previous plant I bought.
Mind you, I am new to plants/gardening and received an adorable pot that I was super excited about and wanted him to have ‘hair’. Since I am new to plants and don’t know much about them, I transplanted this plant into this pot. It started to die the next day after purchasing/transplanting, I called spoke with someone on the phone they informed me to come in and it will not be a problem to replace or credit me, they would also help advise me on what I can do in the future.

I was happy about this because I do want to know what I could have done differently. It was a $9+ plant. Nothing crazy. I spoke with Gloria who was honestly very rude and condescending… laughed at me when I told her I cut the roots and transplanted it into this (adorable) pot. Said I killed it. Obviously, I know I did something wrong, I didn’t need to be ‘made fun of’ or laughed at because of it. I asked if I could get the same one or one she would recommend for this pot. She showed me one she would recommend and then stated you have to buy it. I informed her I spoke with someone who said they would replace or credit me. She stated because I killed it they would not honor. I asked to speak with a manager (apparently they don’t allow that) she called on my behalf laughed as she explained what I did and spoke with Debi. Debi informed her they would not honor/credit or even give me the plant she recommended (which was the same price) but they would give me a $4 succulent because I killed the plant.

I will not be buying anything else from this place. It was $9+ plant and I spent so much on other plants. Never would I have thought I would be made fun of for learning a new hobby but also humiliated in the store for killing the plant and not even getting to get credit for a plant I bought 2 days ago!!! Worst customer service and management.

Erika D.

Small hidden garden supply and decor nursery. They carry bird baths, clay pots, ready-to-plant flowers, a gift shop, seed supply, plant food, soil, outdoor decor and more. Very soothing calm atmosphere with very colorful items about. The staff is calm and friendly. Never felt bothered or pressured to purchase something. The plants sell fast so best to buy them when you see them. The prices are a few dollars higher than other big garden retailers but the quality makes up for the price. I always give to the cat donation cup for cat food and cat care at the register.

Helenore K.

Wonderful, vibrant nursery! The best in Tucson besides Mesquite Valley. Love the selection of drought tolerant perennials. Excellent pricing around $9.99 for a good size plant. Keep that up!

Vegan S.

Harlow Gardens is a wonderful oasis located in the desert. The garden's beautiful premises make for a pleasant walk and offer an opportunity to learn about plants. Moreover, they have a team of experts known as "Plant Wizards" who are always willing to help you with any issues that your plants may be experiencing. Tori, one of the "Plant Wizards," has helped us revive three of our Monstera plants, which were suffering from either malnutrition or root rot. Tori provides excellent guidance by suggesting practical solutions that may benefit your plants. We keep returning to this nursery because of the fantastic environment and the exceptional service provided by Tori.

Steve K.

I had a wonderful visit to Harlow Gardens today while searching for a solution to help with some pesky bugs affecting my trees and cactuses. Elizabeth was on hand and was super helpful—she really knew her stuff and was so patient and friendly! I also want to give a shout-out to the lovely Gloria, who helped me check out. Because of their fantastic service, I’ll definitely be coming back for more cactuses, trees, and plants in the future. So if anybody out there who is looking to purchase trees, flowers cactuses, or accessories like pots, tools, and anything to help protect them, please give Harlow Gardens a try you will not be sorry. Ask for Elizabeth and she will definitely help you out.
Thank you both so much, and keep up the amazing work!

Susanna R.

Beautiful place. Excellent plants. Most are fair priced. All of the plants are in pristine condition. The employees are very nice and helpful.

Melissa B.

This store was fantastic! I wish I had more space in my car, I'd buy all the cactus! Great place for out of town visitors (we came from Colorado).

ROBERTA C.

Beautiful store and plants. My only note is that my plants have gnats. I was hoping by not buying at a big box store this would be avoided but perhaps it’s just a necessary evil when buying plants anywhere I’m not sure