Jayson Home - Chicago, Illinois

Analicia S.

I ordered a banquette that did not meet my expectations when I received the piece at home. However, after engaging with customer service and the VP (who was ADAMANT about making things right), we reached a resolution. I've got to say, I've never dealt with customer service who truly wants to make things right as much as the team at Jayson Home. Their commitment to customer satisfaction exceeded my expectations. I am thoroughly impressed. Thank you, Jayson Home, for your exemplary service.

Claire S.

Jayson Home has some of the most beautifully curated home accessories and furniture I've ever seen. I ordered a few things from their site and even the packaging was beautiful. They have super helpful customer support (backordered item). I also love their catalogue--it reads more like an art piece.

Ralph A.

Been shopping here for years and the selection is always very well curated. High-level customer service which is very important to me. John and Neil are very helpful. I'm glad we have Jayson Home!

Audry S.

Let me start out by saying, this company has OUTSTANDING customer service. A kind employee named John, took extra time with me to help pick out a vintage vase. Since I live in Arizona, I couldn't see the vase I wanted in person, so he sent multiple photos of the vases they had in store. He also measured them for me and was friendly throughout the whole process.

When the package arrived, the vase was in perfect condition and even better than I had expected!

THANK YOU, Jayson Home. This was my first time ordering from you guys, and I will definitely be shopping here again. I wish every company had as good of service and care that you clearly showed. Thank you again!

Joe D.

Mostly great stuff, unique but somewhat over-priced. 2 of 3 people(both guys) whom I spoke with were extremely helpful and courteous. I spent about 2 hours there having a great time putting decor and design ideas together in my head. Left twice to walk the beautiful neighborhood, returned twice for a total of 3 visits over 2.5 hours. I couldn't get some of the items off my mind. This time however, when I had a final question about mirrors, I was referred to a lady that was the "expert" regarding such items. She brushed me off, stated that she noticed I had come in 3x over the last 2 hours and blew my question of rather arrogantly. I realize this is an expensive area to live, and the store is high-priced if not over-priced. Needless to say, my 3rd foray into the store that day was going to be for a purchase of 2 pieces of art and a mirror, total somewhere in the neighborhood of $2100.00. I realize this isn't a lot of money to some of the types that shop there, or maybe to the lady, but that last reaction to my 3rd visit convinced me not to spend my money there that day. Again, great stuff, somewhat over-priced, nice staff for the most part, but the haughtiness from the lady unfortunately made me decide to bail on the purchase since I couldn't get a straight answer.

Kina K.

Love this place. Beautifully curated items; superior craftsmanship. Came in over the weekend and all the Associates were very helpful and very friendly. Received a lot of inspiration for my home and some very helpful suggestions.

Claire M.

I can't say enough good things about Jayson Home! They have outstanding customer service and wonderful products. I am extremely impressed by the way this business handled a delivery situation for me, and by their very kind, thoughtful and conscientious customer service and delivery team (Tommie and Kabaa were great!). The store itself is beautiful with a very broad and unique selection of furniture, home décor and greenery. I will absolutely be a repeat customer and look forward to finding more unique housewares here. Jayson Home really demonstrates the elevated level of care, service and selection you have at a local business compared to a big box brand store. Highly recommend this store!

Justice W.

I love this store! Jayson Home is filled with unique furniture and decor that you can’t find anywhere else in Chicago. The staff is friendly and clearly have expertise in the field of design. Highly recommend adding this store to your list. Fatima is exceptionally helpful!