Kane County Landscape Material and Supply Inc - Elburn, Illinois

Leslie S.

I had a horrible experience with them (Abby the owners wife) a few days ago I was driving to their shop for material when one of their trucks was driving the opposite way from me and a small rock flew over from their truck and hit my windshield and crack it. I spoke to the owner (the husband) and told him what had happened and we both agreed he will replace my whole windshield. Abby then contacted me by phone and asked questions about the situation. Then she wasn’t willing to change my whole windshield, the I told her but me and your husband agreed on changing my whole windshield not having the crack fix. Well previous to that we bought some material and she said if you want your whole windshield fixed we won’t take the material back but if we only fix the chip we will take the material back. We went ahead and accepted getting the chip fixed and not the whole thing since she wasn’t trying to give us our money back from the material we had gotten. After everything was fixed then she offered me $200 on credit to buy materials on the business plus the refund on the materials we got before. I had sent her an email a week ago and she wasn’t responding to it. I sent her another email regarding my credit then she responded and said I had to sing a paper where they weren’t responsive for any more damages to any of my trucks inside or outside their business. Which it’s ridiculous and unfair to me it was an accident that their truck hit my truck plus their driver was driving way too fast horrible situation the husband was much nicer and understanding. Abby not so much to me all she cares about is money and not her customers. Since 3/25/2025 she not only lost me as a customer but many of my family members and friends.

Lexi B.

My family has been buying from Kane County Landscape Materials for years ~ their staff always provides great customer service and is so friendly!

We love to have split loads delivered of their Double Ground Mulch & Pulverized Topsoil!
HIGHLY RECOMMEND!

Adrian C.

I had a great experience at Kane County Landscape Supply, thanks to Jose, the salesperson. He was incredibly knowledgeable and provided expert advice that really helped with my landscaping project. Jose took the time to understand exactly what I needed and guided me to the right products. His friendly, professional approach made the whole process much easier. The selection of materials was impressive, and I left feeling confident in my choices. If you're looking for reliable service and great products, Kane County Landscape Supply is definitely the place to go, and I highly recommend working with Jose.

James

Being in a small business operation is always difficult on many levels — entrepreneurship is a Tough!!! —-and when you try to resolve a situation, not even knowing whether you are the cause of the problem is admirable—-One of my favorite sayings is “no good deed goes unpunished”

Agata O.

Exceptional customer service and premium-quality mulch! We’ve been loyal customers for years, and the owners are truly wonderful people.

Rick M.

This family-owned local business and its owners and staff go above and beyond regarding customer service, quality of products, knowledge sharing, and giving back to the community. I would highly recommend them for any of your landscape material needs.

Joe J.

It's nice to have a place you can go in as a contractor & have a team who is always willing to help you with your projects!
Great company and staff!!

Cesar R.

Jose Trenado is guy to go to at KCLM, if you want fast service and pavers the same day, he is your go to guy. Most effective and efficient service in the Chicagoland area 🔥