Lavender Landscape Design Co. - Tempe, Arizona

Rachel Williams

Lavender creates exceptional designs that transform spaces beautifully. However, multiple management layers likely drive up overhead costs, making projects expensive. They lack strong industry connections, which limits competitive pricing. While they agree to customer requests, they often overlook value engineering, missing cost-effective alternatives and creating lack of confidence in ability to construct the design. I moved forward with an alternative landscaping company for half the price, within 20% of Lavender's estimated time to completion and quite a few "upgrades" that would not have been within budget with Lavender. Great company for someone with unlimited budget and time.

Sarah Card

DO NOT USE Lavender Landscape. Our project has been an absolute nightmare, and I don’t want anybody to go through what we’ve gone through. I honestly wish we never would’ve done this project because it has been such a bad experience. I will post the details below, but want to share that I have reached out to the owner, Haley, on multiple occasions to discuss this and she has never once responded to me. As a business owner myself, I am completely shocked at the disengagement, which is likely why there is so much chaos all the way down to our project.

We signed our contract with them 8/30/2023. Demo didn’t start until early January. We were told our build would take 6 to 8 weeks (pool remodel, not new build). It has now been six months and our project still isn’t finished. We go weeks at a time with no one on site working. There has been a lot of rework because what was agreed to in the design, and signed by both parties, did not make it into the construction documents. I’ve been told on a couple occasions that the material we selected in the design (primarily our travertine) was discontinued but when I called the manufacturer myself, I found out it was indeed available and in stock here in Phoenix at the company they originally sourced it through in our design (thank goodness I took pictures of the samples when I picked them). Why lie about that unless the price has gone up since it’s been so long since we picked it and you now want a cheaper option? I’ve had to keep such a close eye on this project that I feel like I’m the one project managing it. When we ask for schedules and timelines, they give them to us, but not one of them has ever been met in the time communicated. I’ve had conversations with the head of construction, the project manager, and our superintendent, but it doesn’t move the needle and nothing changes. At this point we just want our project completed. PLEASE save yourself from a nightmare choose someone else for your project.

(P.S. I’m sure this review will be removed as it appears the other 1 star reviews have, but hopefully it will prevent at least a few people from moving forward with them before it disappears)

Pat De La Cerda III

DO NOT RECOMMEND. NON-RESPONSIVE. THEY DO NOT HONOR ANY WARRANTY. You will NEED to hire a Master Gardener, Horticulturalist, and/or Arborist because their plant design, selection and installations of plants and water systems will be completely incorrect. Leafy greens should never be on the same line as cacti. It will cost you hundreds, if not thousands more, to repair the problems they will cause. They are non-responsive once they get their funds and will argue any warranty. They have been non-responsive since my last 1-Star Review. Any others having issues please reach out to me to discuss taking legal action.

Pamara Brems

Lavender to the rescue!!! We had a very challenging lot that needed 2 structures married together with landscaping. We hired Lavender after spending months not knowing how to proceed. Thank goodness we did. Their knowledge and creative ideas were beyond our expectations. They have been very responsive when we had questions and willing to meet at convenient times for us. Thanks to Lavender our lot with 2 homes will be the the shining spot in the neighborhood. I recommend Lavender to anyone without hesitation.

Ali Jacobs

We are currently working with Lavender landscaping for our back yard renovation. From the moment I put in my inquiry in online Xan followed up, answered my crazy questions and made sure we felt comfortable with the process. We were assigned Johanna as our designer! She hit it out of the park! She really listened to our wants visually and our needs as a family and created the most beautiful design! When we had to trim the team went through all the materials and layout to make sure we could keep the look of our design but keep it in budget. Super impressed so far with the process and responsiveness! We can’t wait to see the finished product.

Matthew Forum

Working with Haley and the team she has put together is always the best! Every experience we have has been handled in an extremely timely and professional manner.

I would without a doubt recommend Lavender Landscape Design Co. to anybody in search of a well-driven and meticulous team to handle their needs!

Can't say enough about them!

Colin Dilley

Great people at Lavender! They're doing some amazing things - very design forward. If you're looking for a top tier, highly reputable, full service design build partner, Lavender will impress. Happy to call them a partner!

Aaron OConnor

Lavender was a joy to work with. The knowledge and expertise to not only answer our questions but give us brilliant ideas we never even thought about doing. From start to finish, it was awesome watching them work. The transformation was quick and super clean. Couldn't be happier with our backyard!! Highly recommend