Mortimer Nursery - Prescott, Arizona

Mabeth Ayala

My recent experience with this nursery was Terrible!! I purchased 34 yards of decorative rock and I only got 18 yards worth of rock the rest was pure dirt. When I spoke with the manager she said that is how the rock comes with a little dirt. Really? This wasn't little dirt it was a lot I do plan on contacting the BBB because honestly I didn't get the value for the money spent. If you are thinking of purchasing decorative rock don't purchase it from this establishment

Samantha pittman-melendez

Loved it... My son and I took a terrarium class for his birthday ? and we had a great time. Seen a few plants ? I would love to have for my birthday ? ( this month also)

Hunter Labrador

Needed to pick up a large amount of starter soil for some garden beds as well as straw and some organic additives for the soil also pick up a nice tree, they have a helpful and friendly staff as well as a fairly good selection of plants and trees. I will be back. Update: The straw bales we purchased were for use in building lasagna style garden beds, well it turned out they were a bit heavy on seed still in the straw, I am guessing that it is oat from the look of it, but I will say we tried going to another source after that and it turned out to have even more seed. We will use it to our advantage and just chop and drop it as it grows feeding the favorite plants.

Debbie Houser

My first time there, Super friendly, helpful & genuinely cares for all their rooted friends . We bought a big live pine tree instead of a cut Christmas ?.

xALLSTATEx

A very nice guy named Mike helped my Mother, yesterday, after she had paid for some landscaping rock a week ago, but wasn't at that time ready to receive it (she forgot to grab a sample of the rock we already have, to match it up)... Mike is helluva guy, and I hope he sees this and knows that he is greatly appreciated for his excellent customer service...!! ❤️

Daniel M

I shop at Mortimer because , like most locals, I enjoy supporting a locally owned business. I generally didn't mind the above average prices because I felt like it was worth it to go local. Unfortunately, I will not be continuing this policy after the customer support disaster I experienced today.

I had a delivery confirmed of some landscaping material. After being 2 hours late and still without my delivery, I decided to call and inquire as to what had happened. It became obvious that they had completely forgot about the order. I was obviously upset as I had taken time off to make this appointment. After asking for a refund, the owner refused. After asking for a waive of the delivery fee, the owner refused. So what were my options? I was told that my delivery was on time for a morning delivery, but hey it was 12:15 when I called so who knows when a morning delivery is anymore.

After one rude employee after the other, and then an agitated owner I cannot recommend this business.

Jeff Thomas

Very unsatisfactory experience. Let's start - the staff was very nice, but.....
I obtained a quote for some product over the phone from Gary, when I got to the store, which is an hour away and over mountains the price was suddenly 8-½% more. I also needed to rent some help since the product is very heavy and I would need to make two trips.
The first trip went without a hitch, when I came back for the second load - for which I had called ahead to make sure it was still there - the product had been sold out from under me. So I had rented help again and had nothing to show for it. My rented help cost me $150, and Mortimer was unwilling to make any kind of adjustment for my added expense and time. Apparently their desire to keep customers satisfied is non existent and they are only interested in the bottom line.
I will never go there again and will recommend to anybody I know to do the same.

Michael Green

The original plans that my mother-in-law, wife and I agreed to were great. As with anything there are changes. We had our entire front yard upgraded to the tune of $20,000.00+. So that being said, the flagstone walk had to be pulled up because the workers didn't understand what ADA accessable is. I was having 2 major surgeries just after completion and would have to use a wheelchair.
The yard looks great with the exception of the corner of main retaining wall. It was cut at 45degree angles and not anchored. So within months it started to split. I made several calls and finally the owner Gary said he would honor the work. His solution was to water less. Needless to say that wasn't the answer. A month later he was out again. Said it was our fault and left. After almost 2 years later I can physically pull the stones off and there is a 2"+ gap. I would NEVER RECOMMEND Mortimer's for landscaping, they don't stand behind their work.