Northwest Metalcraft Fireplace & Patio - Arlington Heights, Illinois

F C.

I cannot say enough amazing things about this place and more importantly Shane Mayer! Shane went above and beyond to turn our backyard into the perfect oasis! The way all of the furniture fit into place was like it was custom designed just for us! We’ve had numerous parties already and have recommended Northwest Metalcraft and Shane to everyone we know!! You will not be disappointed with the selection and customer service here!!! You must go!!!

Thomas H.

This is Kingsley Bates largest showroom in the whole Midwest. They have a beautiful design center and very professional staff that knows their product. They have a great eye for design. I definitely recommend going to see Shane. He is third generation and knows his stuff.

Sharon B.

Love this business! Shane helped choose fabric and had new, high quality cushions made with an exceptionally quick turn around time. Changed the look of my porch. A pleasure to work with this business. Highly recommend!!!

Jennifer P.

The team at Northwest Metalcraft provides expert advice and quality products at very competitive prices. Shane was patient and kind as he walked us through the selection process of our gas fireplace and patio furniture. Shane made my fireplace dreams come true with beautiful brick veneer (expert installation to meet fire safety requirements), bronze doors and conversion from wood burning to gas. The showroom is huge and filled with many made in the USA products to assemble your backyard retreat. I could not be happier with our purchases over the years. We are very thankful for the team of support and expertise in this niche market. Keep up the great experience and look forward to working with you again next year!!!! Wishing you and your family run business continued success.

Elizabeth W.

I'm a second generation customer of NorthWest Metalcraft. My parents bought several products from this family owned business. I've bought grills, fireplaces and outdoor furniture for 2 homes, in Arlington Heights and Wisconsin. Roxana designed the patio layout and advised us on what products would work best. They are the best!

Charisse M.

I purchased patio furniture from Northwest Metalcraft, and I couldn’t be more impressed! The quality of their products is exceptional—sturdy, beautifully designed, and built to last. The attention to detail in both the craftsmanship and materials is clear, and it has completely transformed my outdoor space.

What really stood out, though, was the customer service. They were responsive, knowledgeable, and really took the time to answer all my questions.

If you’re looking for high-quality patio furniture and an overall great experience, I highly recommend Northwest Metalcraft. Cheers!

Yongyong Y.

John and Chris did a great and professional job to save my stove. They also taught me the knowledge to maintain it. It is easy to schedule a service with Diana through the call. The price is reasonable. I should have called them earlier to help me.

Henry R.

Roy did a fantastic job helping us select our patio furniture and scheduling for our patio furniture delivery to the Villages in Florida. We wanted our furniture delivered in time for Thanksgiving and he was able to coordinate with two carriers and it was all delivered without a hitch. And the furniture looks great!