Rivett’s Eagle Bay Marina - Inlet, New York

Wade Bittle

Great experience renting snowmobiles. The machines worked perfectly over the 60+ miles we ran them. Late model equipment in perfect shape. More than enough trail power with the Polaris 550’s. Helmets were new and clean. The people there were easy to deal with and very helpful. Gave us good instructions on using the machines since we were not overly experienced with snowmobiles. Prices were the lowest we saw in the area and the equipment we reserved a few days before was there waiting on arrival. Trail maps were provided. Very helpful since the trails can get confusing quickly. Overall a great experience.

Andie Diemer

Rented a pontoon boat with my husband and dog for the day — easy to book (be sure to call well in advance), friendly staff, good prices, awesome day on the lake. Went all the way to Old Forge for lunch and saw a family of black bears playing along the shore. Definitely recommend and will rent again!

Daniel Fahy

Rented Pontoon boat for a week. Boat was ready on time, very clean. Instructions on operating and maintaining craft very clear and precise. Needed service call..responded promptly. Would use them again and recommend them to others

Mike Egan

I have rented from Clark's (and only Clark's) for the last five years. Each year my family and I rent a pontoon boat for a week and have always been treated very well from the Clark's team! We ski, we tube, we fish and even just have a great time simply jumping off the boat in the middle of 4th lake. This year we had a bad week ... lots of rain ... it is the risk that you take ... Clark's can't guarantee the weather. When I brought the boat back and topped off the gas, the bill came to $40. The staff said, "you had a terrible week weather wise ... the $40 is on us." I did not expect that nor do I feel the Clark team needed to do that but I am very appreciative! It is not the money, it is the "going above and beyond" that I appreciate. Thank you Pete and the entire Clark's team for continuing to help us in creating great memories! We will see you next year for sure ...

Jana Conigliaro

We rented a ski boat 2 different days in July. We got 2 different ski boats and neither of them you could ski behind. Neither engine had enough power to pull up a 150 pound teen. The first boat stalled out in neutral so stalled about 25 times and when we brought it in the very rude mechanic said “deal with it”. The second boat would not pull a skier and on the third attempt the rope handle broke off.. it was rotted on the inside. When I spoke to the manager he was very rude and condescending and offered me $100 free gas and nothing off the boat. Clarks is too expensive to rent for the quality of boats they rent and they’re customer service was horrible!! Don’t rent from them!

This is my reply to the owner's response...First off, you're lying. If you had not interrupted me several times and actually listened, that is not what I said. I have owned 2 ski boats and grew up on 4th lake. I've pulled skiers for years. I did NOT trim up the engine, I said (had you listened) that I even tried to trim it a tiny bit. Neither of the boats we rented had enough power to pull a skier up period. Also, you indicated you comped me $114 from Monday which you DID NOT. All you gave me was $40 in gas when I spend over $900 at your marina. And your mechanic certainly did yell across the dock to the young man working with me (in front of my 2 passengers) to tell me to "just deal with it". So stop lying and learn some customer service skills. No one should rent from you or be treated like you treated me as your customer.

Rich Miller

Have a summer camp in Old Forge that has been in the family for 50 years. We tried other marinas to rent boats from but have never received the customer service that Clark's displays. They truly understand what quality service, friendly atmosphere and striving for their customers to have a tremendous experience means. I will not rent a boat or slip from anyone else in the region. To them, it is about my family enjoying their time on vacation and I appreciate them year after year. There is no other place for the Miller family!

Chris Hopstock

Beware of unscrupulous business practices. The marina cancelled my snowmobile rental due to 'bad weather' - meanwhile the house I was staying at is next to the trail I wanted to ride, and I watched about 100 snowmobilers ride by. They will not issue a refund, only a rain check. Since the season is over, they want to keep my money for 9 months until I can use the rain check.
UPDATE: Amex issued a refund after I disputed the charge. Seems as if this policy from 1999 should be updated.

Tammy Allen

My boyfriend and I, rented a snowmobile for 2 days. NOT only was it reasonably priced, we had a little "accident" and the gentleman who owned the place, Pete I believe, was very reasonable about the price we had to pay for the repair. Over all , WE HAD A GREAT TIME AND WILL BE BACK AGAIN!! WE RECOMMEND Clark's Marina to ANY AND EVERYBODY looking to rent a snowmobile!!!