Santa Rita Landscaping LLC - Tucson, Arizona

Juan Antonio Zazueta Zavala

No te asen caso

Lisa Newman

A wonderful group of concerned, talented workers, managers, and supervisors. Struggles office-to-field miscommunication.
Frustrating to those wanting to provide exceptional services as do those of us who get landscaping services. Todd (trusted Design Consultant presented a wonderful concept), and sincerely eager to provide what we had asked for. From the start, found method of project management (i.e. Phase ONE completed / paid, then proceeding to Phase TWO, etc.), perhaps for Santa Rita easier presenting this to most customers (financially speaking?); but our experiences these many months, drew out our process far too long, thus opened it up to more misunderstandings.
We soon found mistakes on our job seemed to stem from this fact yet remained a given on how we would proceed with Santa Rita – to the point we almost backed out of considering starting our second phase! We experienced unfortunately, that plans we had asked for in written and verbal detail in initial consultation, early-January with Todd, when finally back almost 2 months later for our approval – needed still around 85% to be ‘redone.’ Plans for our “custom” gardens, appeared instead to be ‘stamped out’ – rather than designed with our project's wants/needs! It was opposite of the notes Todd left here with, on our first day.
Rather than presenting a custom project plan following “timed & irrigated low-water use” planting of pre-chosen bushes for our “Butterfly / Hummingbird / Bee Garden,” Santa Rita's instead was for minimalistic desert xeroscaping with cacti and boulders.
In spite of initial verbal approvals, we received 'official' plans, so different it set our project behind another month; as no one in scheduling had ever cued us up, even with our deposit long cashed... Todd seemed lost at times between what he thought was happening and what THE OFFICE was doing (or not!). We felt frustrated, began to lose trust in the process. Needing to check up better, even supervise what their crews were doing, for ourselves, that they were following OUR specifically-desired design, as we had originally approved – rather than being told, by our initial “Custom Residential Supervisor,” Lalo (first to trigger real 'regret,' in us having taken on this project with Santa Rita), when his harsh answer to our questions was simply, “these ARE your plans!” Questions that included things like, why we were scheduled for eleven - 5 gal. containers (of various plantings), yet only received eight, with most in a 1 gal. container, plus there was only two different types of flowering bushes! Not the healthiest looking either; especially for the price we chose to invest-in, given our very small yard, and our garden’s best future outcome.
Meanwhile, we are unfortunately now at the end of May, and we still are waiting for three additional 5 gal. plants and irrigation to my pots, as still listed on our original project contract (which stated properly our job, yet rarely matched the project plans given to the crews). Jobs will often cost more, and yes – do go over completion times, that were promised.
Simple fact remains, unfortunately for our family, all this miscommunication from the start of January (although they have “been responsive”) means we have missed-out on ALL of our Spring 2024 celebrations – parties that had been planned for when we started back in early January – then promised they’d have no problems finishing up by the end of March, both for my mid-April birthday, and what had started all this when we first bought our new home: our Open House Celebration with introduction to our new neighbors… now many have left for the summer, so we will be planning a late fall party instead. Hope things progress easier, finish-up soon.

John Oberg

We used Santa Rita to design our yard and install it. Everything turned out great. It was a good experience and their crews were fantastic. You won't be disappointed.

Teodorico M. Naylor

I would like to commend the folks at Santa Rita Landscaping for a job well done installing our new landscape design — which was previously a patch of dirt that came with the house when we purchased it eighteen months ago. The design was created by their in-house design team who responded to our wish-list, along with their intimate knowledge of which plants would survive and/or thrive in our desert climate. The final design called for paved walkways and seating areas, a water feature, a turf area, and generous plantings with rich textures and colors.

The installation was led by Enrique who, along with his crew, executed the design with precision, efficiency, and thoroughness. Enrique proved to be very knowledgeable and quite skilled at laying the pavers, building the water feature, and installing the plantings and irrigation. While working in Arizona’s extreme June heat, they completed the job in a timely manner, accommodating our personal design “tweaks” and maintained a cheerful and courteous demeanor. Keone, the project manager, was also very responsive to our questions and concerns throughout the buildout and resolved all issues quickly.

We would be pleased to recommend Santa Rita Landscaping to anyone interested in a quality landscape installation project.

chad brown

Santa Rita does my neighborhood in San tan valley refuses to mow any park weekly weeds or 4 ft high this is the worst money grubbing landscape company I've ever been a part of my entire life

Angie Allwin

Thomas and his crew did an amazing job. He thoroughly answered all of my questions. They cut down a huge, sick tree and cleaned up more than the tree remains. My yard is super clean.
All three crew members delivered excellent customer service. They did not take any shortcuts; instead, they went the extra mile. My neighbors were impressed to see how quickly they completed the job. I will look no further for future landscaping needs.

isaac matias

After meeting with landscaping companies, we hired SRL for our courtyard project and we are completely happy with our decision. SRL transformed an empty space and built a custom water feature, created a wall of plants and had specially-designed wall trellises installed. Coming from CA, we did not know if a living wall was practical in the AZ weather but Jeremy listened to what we wanted and incorporated everything into the design while staying cohesive to the style of our home. Keone (our project manager) checked in regularly, kept us well-informed and made sure our courtyard was ready in time for family who was visiting. Alex handled the day-to-day and he is very detailed-oriented. The entire team was professional from beginning to end, and they worked with our budget without compromising our vision.

Sheila Greene

Thomas came out to look at mesquite tree that had been neglected for many years. The tree had plenty mistletoe and other problems. His recommendation was to cut down the tree and replace. His team came out, cut down and replaced the tree quickly. My yard has not looked this good since we moved in 32 years ago. His team is very courteous and professional.