Silverbell Nursery & Co - Tucson, Arizona

Jessica P.

Definitely don't come here if you're looking for plants. All their plants are either half dead or fully dead, almost looks abandoned with a pickup truck with four flat tires sitting in the driveway and absolutely nobody there working or treating us at 12:00 pm on a Sunday...eerie. It says Silverbell Landscaping Company out front, so I'm not sure if they just converted into a landscaping company or what but I wish they would have at least given those poor plants away because it's honestly depressing. So many beautiful plants that are now dead. Honestly wouldn't even trust them for landscaping based on the appearance of the place

Kirk H.

Beware of poor customer service and no response from email or phone calls.

We stopped in at the nursery several in early Octobeer inquiring about a 24/25 gallon box Acacia tree for our home in Green Valley. We were quoted a price just under $500. This sounded reasonable for a $200+ tree plus delivery and installation.

Later they called that it was available and requested payment of $260.88 on 10/10/21. We scheduled delivery and installation 10/17/21. Two workers delivered a 15-gallon Acacia and planted it in a hole where an existing tree had been removed in the front yard. They dug a hole just big enough for the 15-gallon tree to fit. We were contacted and asked to pay the remainder $255.44. At that time the clerk said that we were mistaken and had ordered a 15g tree.

We have never received a receipt for this tree. I looked online and a 24g tree runs over $200, a 15g Acacia runs $65. I can't believe that Silverbell Nursery charged us over $400 to deliver and install this tree.

We believe we were misinformed, misquoted or 'bait and switch' on this order.

Our mistake was allowing them to plant the tree even though it wasn't what we were quoted, then paying them for services we did not feel were adequate.

Ernesto R.

Hidden gems amongst the available plant selections. Staff was friendly, house plant portion was well put together to give display ideas. Definitely will be visiting and buying more often.

Andrew K.

Good people, very helpful and willing to listen, suggest and assist. Perhaps not as cheap as Home Depot, but this is the kind of local business well worth supporting. Plenty of plant 'stuff'' plus wood available for delivery for the winter. East access and plenty of parking.

heff

I came here as it was on the fox farms locator for their products. Their site as well as their own voice-mail say they are open at 9am on Thursday. I show up at 9 am and they are not open. I figure no big deal they will open soon. Well, it is currently 9:21 and they are still not open. I tried calling multiple times to reach someone and there was never an answer. I guess it will be time to find another location to buy my products from. Sad times.

Jessie B.

Rob (?) was very kind and answered a million of my questions. Him and the other gentlemen on machinery didn't care about my 2 toddlers running around either. They had several different types of local honey plus other things including goodies for plants inside where you pay. I will be getting some honey if I go back again.
I ended up buying a Bonanza peach tree the day I went. He gave me all the advice I needed but it started dropping leaves within a couple days of purchasing. I called about a week later and spoke to Daniel (?) who advised to plant it asap. I planted it a week ago and so far have done everything I was told but it's almost completely dead with only a few brown leaves left. Waiting for a call back after leaving a message.

Marcus F.

Everyone here is so helpful and knowledgeable about desert horticulture. They made me feel so comfortable with my limited knowledge by providing excellent customer service. This will be my first choice for my planting needs!

Richard

Bought a plumb flowering tree last fall and was told if they planted it, it would have a 1 year warrenty. It lasted a few months and I went by today to show them pictures of the tree to see if it could be saved. Sure enough it is dead. Asked about their warrenty and the young man told me I needed the receipt. Well turns out I didn't keep the receipt but I thought they might have my records since they planted it. He told me they do not keep such records and that I would need to show the receipt. Lesson learned, but it is so much easier to go to Lowes where I have a Lowes card they can reference. Tried sponsoring the local and pay alittle more but hopefully better service. Sorry to say this was not the case.