Smith Boys - Brewerton, New York

opryman1

Saw a boat on their website that my wife and I really liked and went to look at. The ad on their site said, "This boat is fully serviced and ready for the new owner." It was a lie. The boat was not only not ready, but needed numerous repairs. Staff acted like I was wasting their time. After being told two different lies, I gave up on boat. I can thank this place for one thing, however. Thanks to their terrible customer service, we went to a competitor down the road and received great service. They had us in our new boat in under a week.

Kathleen B. E.

Smith Boys are an excellent company that truly cares for and take care of their customers. They helped me out on a pinch with excellent customer service and care.

c. M. L.

I have dealt with a lot of marinas and folks in the boating industry as a professional charter captain. The Smith brothers are a true class act. This was the first time dealing with them and hopefully not my last. They were very friendly, helpful, and knowledgeable a true pleasure to deal with. Thanks again guys for a great experience!

Kent E.

Bought a few parts for my Mercury Alpha One outdrive. Good prices for OEM parts. The entire staff was very friendly and eager to help. Showed me the parts and took the time to give me some tips and explain what some of the piece parts were. My job, to replace the water pump impeller, went very smoothly. Thank you.

Steve S.

We bought a new power boat from Smith Boys of Syracuse. We had our delivery/commissioning cruise on Thursday May 5, 2022. Now that our purchase and delivery are complete I can fully and confidently recommend Smith Boys. Our boat is terrific, the purchase process was smooth, the staff pleasant and always helpful. In general I really could not find fault with anything. I would definitely go to Smith Boys for future boat and boating equipment needs. I want to mention for special praise Jay Lorenz who held our hands through the whole process and put our minds at ease. And Jim Brinson who handled the delivery. Jim is a kind, understanding, and skilled teacher and boating expert in general. Thank you, Jim. And thank you Smith Boys of Syracuse for our new boat.

Michael W.

Had a great experience with Smith Boys in Cicero, NY. Jay was easy to work with, communicated well, and very thorough. Took care of my boat when two other local shops failed to. I would highly recommend them for your boating needs.

Mike W.

Brian R.

Smith boys was very easy to work with. Bought a new VR5 and they were there for all my questions for my first boat. Everything went quick on pickup date and everything was just how it was suppose to be. Would highly recommend. Worked with Jason and even called to check in a few weeks after delivery.

Denise H.

We purchased our first boat from Jay at Smith Boys. We came into this knowing very little about boats. He was patient and answered all of my questions. We did shop around and learned that Smith Boys had a fair price and a nice selection.