T&K Landscape Equipment - New Port Richey, Florida

itsik D.

I had some issue with my chainsaw today that I bought from Home Depot
I went to this store at 16:50 Even though they going to close at five, they fixed my chainsaw and they refused to take money thank you guys for everything. Thank you Dana

John G.

For the one person that only rated one shame on you, we are people accidents happen. I would like to state I've been coming to T and K for 7 years and me and my whole team don't planto look further. Once you've stopped in you'll see you've made the right choice for a professional group of individuals that you can trust your equipment .They know what they are talking about, very informative people and have beyond professional grade mechanic skills. There's isn't a single piece of equipment they couldn't fix for me. They have access to all the lawn mower parts you could need, knowledge, know how, and great attitude. Donna is my go to gal ,everyone in there is great but I look for her specifically she's incredibly smart and witty and will teach you something new every time. Highly recommend in the entire Tampabay area!!!!

Mark L.

I have been coming here for a few years with my home equipment, so its not just commercial accounts. Donna is the owner and she knows her stuff. Excellent customer service from her and the staff as well. I brought my mower in for repair and they fixed it quick and price was right. Thanks again Donna for going above and beyond what most places do.

Sebastien D. V.

I think Donna is a doll and very good at what she does but the “reconsider” sign on the closest register to the door couldn’t be more fitting and accurate.

In the end they ordered the wrong part… a part I needed 4/5 days ago… today I ask if I can buy the part off a new piece of equipment and replace it with the new incoming part. They said no and lost my business. Not only did you order the wrong part that was needed several days ago but you didn’t help me when the part I need is on the wall.

When I asked how long it would take to come in if I ordered it he said “until I hit my minimum I can’t order it and I’m no where close to my minimum so IF someone comes in an places an order or I get more orders I can order it”… oh so you really don’t know when your actually gonna put the order in… ohhhhh k I’ll take my refund now.

It really comes down to customer service and this is why I don’t go to any other store than the one I trust out of town. If you mess up it’s on you.. you should pay shipping or you should make something happen for the person bringing you money so they feel like your there to help even though there was a mistake.

T&K is in the same town only 11minutes from my house but I’ll drive out of town and pay for the consistency, quality, accuracy and peace of mind any day.

Such a huge waste of my time.

Glen H.

Took my Stihl pole saw & Chain saw in for repair. I found the lady Donna very nice and dedicated to getting my saws up and going at a fair rate and quickly. Dave the mechanic did a good job getting them operational for me. Thanks

Scott C.

Complete waste of time. I contacted Echo when my electric blower failed to charge. It was a refurbished unit from an outlet store, but Echo had me register it anyway and told me to take it to the nearest Echo dealer to have it looked at. I contacted this company, and was told to bring it in and they would "see what they could do". I understand that it may not be covered, but here is what actually happened. I was told there would be a $41 service charge to look at it if it wasn't covered by warranty. So, I have a slim chance of having it covered under warranty, or risk $41 if it isn't. I get that. But "checking" a battery that won't charge consists of ......wait for it....... plugging it in. After driving 1 hour round trip to drop the blower off, I received a call from the lady who checked my blower in. "I contacted the local distributor, he won't cover it, sorry". It was about 1 hour from the time I dropped the blower off to the time she called me. I have now driven the 30 minutes back home. So now, I have to pay $41 to get my blower back, and another hour round trip, or they just take it.

She could have just said to me, "Before you drive it here, what's the serial number so I can contact the local distributor and check with him?" Or how about, "While you are here, let me call the local distributor to see if he can cover it, and maybe save you a trip back".

Yeah, total fail. Wouldn't take anything to this shop or buying anything from this shop. Amazon has pretty much everything I need anyway. What a waste of time. I told them to shove my blower in their ......... well.

Michael T.

So I took my chainsaw to be repaired. When I walked in I was greeted by friendly faces. They fixed my saw and it was a simple fix and did not charge me any money. I would recommend them to my family and friends. Very professional and polite

Roberto E.

This place saved the day for me! It's clean, fast, efficient and friendly. They got the job done and my company back on the road, when no other company had the time for me to fix my tire issues! Great job, well done and I will definitely recommend to everyone!

Rob Echevarria
Green Chomper Lawn Service, LLC