Trulieve Longwood Dispensary - Longwood, Florida

Vanessa Perez

Yo amo este lugar, aunque me queda lejos de mi casa de 20 a 25 mins de distancia no me importa, los empleados te hacen sentir en familia, son amables, responden a tus preguntas y se acuerdan de ti cuando vuelves ..es un ambiente ordenado, limpio y agradable ..recomendado al 100%

Michelle Marie Laubenthal

Not a fan of this location. I’m aware of the $5 fee on the credit machine , which I always give to them for tip. This location ? Doesn’t even offer it back. Several times it has happened and I try not to think about it , because like I said I generally give it back , but that’s consider stealing money when it’s not yours or given back your change. Tell your cashiers to do better. It’s not automatically their tips.

Not to mention it’s the General manger doing it , and not sure if she’s telling her employees tondo the same , or she’s just keeping it all for herself.

She had the audacity to say she didn’t up charge and nor do they charge a fee for the credit card machine. If she’s not stealing, then having an uninformed employee let alone manager running your store is wild to me. All the other locations give it back.

Smuck You

What on earth is going on with the concentrates?! You’ve had a sale week and yet you have nothing worth buying available. Every single live concentrate is in the 60% range. No one wants that garbage. Needs to be at minimum 70% for me to pay your prices. Do better Trulieve. You’re slipping big time. I actually went on a t break unexpectedly because you have NOTHING I want.

Shane Sterling

I’m beyond disappointed with Trulieve in Florida. Due to a glitch in their system, it appeared I hadn’t used all of my flower allowance last month. Instead of fixing it properly, they "corrected" it by rolling that allowance into this month, which has now prevented me from getting my usual amount of medicine this week.

The most frustrating part? Customer support was absolutely no help. They acknowledged the glitch was on their end but refused to actually resolve the issue. Instead, they just read off their screens like robots, showing no concern for the fact that this error is directly impacting my ability to access my medicine.

This kind of treatment is unacceptable for a company that claims to care about its patients. It’s clear they’re more focused on profits than people. Honestly, it’s no surprise Amendment 3 didn’t pass—Trulieve’s greedy practices and lack of patient support are a perfect example of why Florida patients are losing faith in this system.

Get it together, Trulieve. Your patients deserve better.

Lu Timmons

It feels like everyone has been to a hospitality training. Everyone is so kind and helpful from the moment you walk in the door. My needs were clear and easily understood and met! I recommend this dispensary to anyone who’s looking for a good experience. Thank you for being the best!

Nima Assadi

Cory is the man . Very knowledgable and great customer service , great product too !

Taylor M

Phenomenal staff, extremely kind and attentive. Never a bad experience. The personalities behind the counter are extremely refreshing and welcoming. Thank you Truelieve.

Matthew Popson

On 8/30 Checked in online and was next online but had to wait for all the walking customers first. What's the point of checking in and being put at the back of the line anyway. NOT COOL!!!

Back again what a same as their express is BS. When I walked in , I was laughed at and was told express, ya right. Worst person to be checking you in. This will be very last time coming to trulieve. Sunny Side is right up the street with better stuff and a bomb atmosphere!! I've been to every dispensary around orlando and trulieve is the worst period! Hire better professionals to operate your stores.