SouthTown Watersports - Orlando, Florida

Aaron K.

SouthTown Watersports deserves nothing short of a five-star review for their exceptional service and dedication to customer satisfaction. I encountered an issue with my surf system, which could have been a major damper on my holiday weekend plans. Understanding the urgency of the matter, I reached out to SouthTown Watersports, hoping for a quick response but prepared for the usual wait. To my delight and relief, they exceeded all expectations by responding on the same day.

Their team's efficiency didn't stop at just a swift response. They took immediate action to address and fix the issue with my surf system, ensuring that everything was in perfect working order in record time. Thanks to their prompt and effective service, my holiday plans were not only salvaged but became a great success.

Chris R.

I’m an out of state buyer and SouthTown had a perfect used boat for me. I contacted Tony and he promptly gave me all the info I needed, lake tested it and sent me a plethora of pics and videos. He told me there were two problems he found with it and service repaired both before I came to get it(on a 2007!). Super easy and streamlined buying process. Do yourself a favor and go see Tony if you are in the market for a new or used boat!

C B.

I was in the market for a new boat trailer for my Moomba when I came across one for sale on FB market place. I reached out to Tony (SouthTown Watersports) and inquired about his post. After asking a few questions and getting some quick measurements, Tony informed me that the trailer for sale would be too big for my boat.
Tony said he would look around and let me know if something would come available. I thought to myself, "yeah right" and figured that was the end of that. Low and below, Tony reached out to me within a few days that he might have just the trailer for my needs. Considering I am two states away, I asked several questions and took several pictures. Tony answered every question and if he didn't know the answer right away, he got back with me rapidly with answers, pictures, and every measurement possible.
Even though I was still a little skeptical about the trailer, I decided to make the purchase and make the six hour drive to Orlando. Upon arrival, Tony took his time to show the trailer and answer any doubts that I may of had. He never rushed me into anything and was very patient the entire time.
Once I got the trailer back home, I placed my boat onto it and it was a fit perfect, just as Tony said it would. Tony was extremely professional and customer focused at all times, whether on the phone, emails or in person. He did a lot of leg work to make this whole process work wonderfully. If you are ever in the market for a boat or other products, Tony is your guy! I can't thank him enough for all hard work he put in. I will definitely be in touch with Tony and SouthTown Watersports when it comes to future purchases.

Charlie

Aaron K.

SouthTown Watersports exceeded every expectation from start to finish. From the moment I set foot on their lot, the dealership treated me with an unparalleled level of service.

The staff at SouthTown Watersports are the real stars of the show here. Each team member I interacted with was knowledgeable, passionate about boating, and genuinely interested in helping me find the perfect watercraft for my needs. They listened attentively to my preferences, asked insightful questions to understand my boating lifestyle, and provided thoughtful recommendations without any pressure.

The purchasing process itself was transparent and straightforward. The finance team was accommodating, working closely with me to find a flexible payment plan that suited my budget without overextending it.

SouthTown Watersports is the dealership to visit. Their exceptional customer service, extensive and high-quality product range, streamlined purchasing process, and outstanding flexibility contribute to a dealership experience that not only meets but surpasses expectations.

Joseph C.

After going to several boat dealers, I found that Southtown Watersports was the most knowledgeable, friendly and easy to work with on my new boat purchase.

Graham was great in coordinating test drives on several different models that I was interested in, and ultimately helped me narrow down the best boat for me based on my wants and needs.

Joel was also very helpful in the purchasing process and made everything smooth and seamless!

I would highly recommend them for your next boat/accessories purchase and can't wait to do more business with them in the future!!

Jason B.

I’ve been meaning to leave these guys a review for a bit because they are nothing short of 5 star. Purchased a new Supra SV in April. Sales guy Grant was great, knowledgeable, forthright and above all really easy to work with, he came through with the boat I wanted at the price I wanted to pay.
I had a few teething problems early on. Nothing out of the ordinary for a new boat, but dealership manager Joel and Southtown’s whole maintenance staff was very responsive and quickly got everything rectified. They even have a system that gives regular status updates on parts, work orders and scheduled maintenance, something I had never experienced with a boat dealership.
In closing if you’re in the market for a boat give these guys a chance, I think you’ll be as impressed as I was.

Jacob N.

I highly recommend Southtown water sports. Super friendly customer service. They were able to diagnose my boat at my dock then return for the repair when the parts came in. They made the entire process effortless, and really appreciated the all updates. Will definitely contact them again for any and all future services.